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Travel Insurance Info

TRAVEL INSURANCE
 
SmartTraveller

SmartTraveller is designed the way travellers want a travel insurance to be - with immediate activation, comprehensive coverage and 24 hour emergency assistance wherever you are in the world.

  • You can choose between the VIP and Classic Plans or enjoy greater savings under the Family Plan when you travel with your loved ones.
 

SUMMARY OF BENEFIT
LIMIT PER
PERSON/
EVENT
SUM INSURED (RM)
VIP PLAN

CLASSIC PLAN

PERSONAL ACCIDENT 
Individual
Family
Individual
Family
Accidental death

 

Permanent disablement

Per adult
Per child
Per family

Per adult
Per child
Per family

200,000
25,000
-

200,000
200,000
-

200,000
25,000
450,000

200,000
200,000
450,000

 

 

100,000
10,000
-

100,000
100,000
-

100,000
10,000
220,000

100,000
100,000
220,000

MEDICAL & OTHER EXPENSES
Medical, Hospital & Treatment
Expenses

Reimburses expenses (including cost of emergency dental treatment) incurred during accident or sickness

 

Per adult/ child
Per family

 

300,000
-

 

300,000
900,000

 

50,000
-

 

50,000
150,000

 

Excess each and every claim: Area 1 - RM50 Area 2 & 3 - RM100
Repatriation of Mortal Remains
Pays for the cost of burial or cremation in the locality where death occurs or the expenses of transporting the mortal remains back to Malaysia


Per adult/ child
Per family


5,000
-

5,000
15,000

5,000
-

5,000
15,000
Subject to Medical, Hospital & Treatment Expenses limit
Compassionate Visitation Benefit
Pays for additional expenses of one relative or friend required on medical advice to travel or remain behind with you

Per adult/ child
Per family

5,000
-

5,000
15,000

5,000
-

5,000
15,000
Subject to Medical, Hospital & Treatment Expenses limit

Child Care Benefit
Pays for additional expenses of one relative or friend required on medical advice to travel or remain behind with you


Per day
Per event


500
5,000

500
15,000

500
5,000

500
15,000
Subject to Medical, Hospital & Treatment Expenses limit
Follow-up Treatment
Reimbursement for follow-up treatment within 3 months upon return to Malaysia

Per adult/child
Per family

30,000
-

30,000
90,000

30,000
-

30,000
90,000
Subject to Medical, Hospital & Treatment Expenses limit
Emergency Medical Evaluation/
Repatriation
Emergency transportation and medical care en route to move you (in a medical critical condition) to the nearest hospital


Per event


Unlimited

 

Unlimited

 

Unlimited

 

Unlimited

HOSPITAL ALLOWANCE
Pays for each complete day you are confined in a hospital on top of medical costs incurred (RM350 per day) Per adult/ child
Per Family
7,000
7,000
21,000
-
-
TRAVEL INCONVENIENCE
Baggage and Personal Effects
Pays for loss of or damage to your baggage, including articles worn or carried (up to RM500 for any one article or pair or set of articles)

Per adult/ child
Per family

5,000

5,000
15,000

-

-
Excess each and every claim: RM50
Personal Money & Documents
Pays for travel and accommodation expenses including cost of obtaining replacement passports, travel tickets and other relevant travel documents. Loss of money due to theft is covered up to RM750

Per adult/ child
Per child

5,000
-

5,000
15,000

-

-
Excess each and every claim: RM50
Baggage Delay
Reimburses for purchase of essential items if your baggage is delay for 8 consecutive hours

Per adult/ child
Per family

500
-

500
1,500

-

-
Personal Liability
Indemnifies you for legal liability towards third parties or damage to their property due to your negligence

Per adult/ child
Per family

1 million
-

1 million
3 million

-

-

Travel Delay
Pays if your conveyance is delayed from the scheduled departure time for each full 8 consecutive hours delay (RM200 per hours)

Reimburses on top of the above limits for irrecoverable deposits or charges paid for the cancelled parts of the trip due to the above


Per adult/ child
Per family


Per adult/ child
Per family


2,000
-

 

500
-


2,000
6,000

 

500
1,500


-



-
Loss of Deposit or Cancellation
Reimburses for unrecoverable travel and accommodation expenses paid in advance. Cover is effective upon issuance of certificate

Per adult/ child
Per family

15,000
-

15,000
45,000

-

-
Curtailment
Reimburses for forfeited prepaid travel cost or additional travel and accomodation expenses incurred, if it is necessary and unavoidable to curtail your trip

Per adult/ child
Per family

15,000
-

15,000
45,000

-

-
Overbooked Flight
Reimburses for expenses incurred for additional accomodation, meals or refreshments

Per adult/ child
Per family

200
-

200
600

-

-
Flight Misconnection
Reimburses for expenses incurred for additional accomodation, meals or refreshments

Per adult/ child
Per family

200
-

200
600

-

-
Hijacking Inconvenience
Pays for each full 24 consecutive hours of hijack (RM300/ 24 hours)

Per adult/ child
Per family

900
-

900
2,700

-

-
Home Care Benefit
Pays for your damages to your home contents as a result of fire when your house is left vacant while you are travelling

Per adult/ child
Per family

1,000
-

1,000
3,000

-

-

 



VIP Plan

DAYS
AREA 1
AREA 2
AREA 3

Individual
(RM)

Family
(RM)
Individual
(RM)
Family
(RM)
Individual
(RM)
Family
(RM)
1 to 5
29
69
40
99
50
130
6 to 10
44
107
59
139
80
194
11 to 18
60
167
90
229
116
300
19 to 31
70
218
108
320
161
415
Each additional week thereafter
18
40
30
75
40
100


Classic Plan

Days
AREA 1
AREA 2
AREA 3

Individual
(RM)

Family
(RM)
Individual
(RM)
Family
(RM)
Individual
(RM)
Family
(RM)
1 to 5
17
41
25
60
31
76
6 to 10
26
62
36
84
49
116
11 to 18
36
91
53
125
71
167
19 to 31
43
131
69
175
103
239
Each additional week thereafter
14
30
22
50
28
70

Travel from Malaysia to:
Area 1: Singapore, Brunei, Thailand, Indonesia, Philippines, Myanmar,Cambodia, Laos China, India, Japan Korea, Pakistan, Sri Lanka, Taiwan, Vietnam, Hong Kong or Macau and travel from Peninsular Malaysia to East Malaysia or vice versa.

Area 2: Worldwide excluding USA/Canada

Area 3: Worldwide including USA/Canada

  • Special Coverage
    Terrorism (except use of chemical and or biological substances), scuba diving and winter sports are covered.
  • 24-hour Free hotline service - (603) 2053 5771
    Medical and emergency assistance hotline is available for you to call on reserve charge anywhere in the world - we are just a phone call away!

If you like to know more, please send an Enquiry or Contact Us at any of our branches or you may download, complete and fax the Proposal Form to us.

Click here to read our SmartTraveller Policy Wording.

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  • Who is eligible to apply?
    All Malaysians, Permanents Residents, Employments Pass/Work Permit Holders and Dependents(s) of Pass Holders.
  • Who is eligible to be covered under the family plan?
    The plans includes you, your spouse and all your children.
  • What is the maximum age limit?
    As long as you are 80 years old and below, you are eligible to enrol. A child must be below 18 years old or up to 23 years old, if he/she is a full time student in a recognised institution of higher learning.
  • Can a child buy a separate Individual Plan even if he is accompanied by an insured adult?
    Yes, 50% of the individual plan premium will be charged for him.
  • Is there a maximum period of cover?
    The maximum period of cover is 180 days.
  • Under what circumstances is an applicant allowed to take up a 'One Way' trip?
    It is only applicable to those who are emigrating or students going oversea for education. Any stop overs should not exceed one month.
  • When will my insurance terminate on a 'One Way Trip?
    The 'One Way' trip will terminate 72 hours (3 days) from the scheduled time of arrival at the final destination.
 
SmartTraveller Annual
SmartTraveller Annual is designed the way travellers want a travel insurance to be for business and leisure trips - with immediate activation, comprehensive coverage and 24 hour emergency assistance wherever you are in the world.


SUMMARY OF BENEFITS
SUM INSURED
(RM)
PERSONAL ACCIDENT 
Accidental death
Permanent disablement
200,000
200,000
MEDICAL & OTHER EXPENSES
Medical, Hospital & Treatment Expenses
Reimburses expenses (including cost of emergency dental treatment) incurred during accident or sickness 

300,000
Excess each and every claim: Area 1 - RM50 Area 2 & 3 - RM100
Repatriation of Mortal Remains
Pays for the cost of burial or cremation in the locality where death occurs or the expenses of transporting the mortal remains back to Malaysia

5,000
Subject to Medical, Hospital & Treatment Expenses limit
Compassionate Visitation Benefit
Pays for additional expenses of one relative or friend required on medical advice to travel or remain behind with you

5,000
Subject to Medical, Hospital & Treatment Expenses limit

Child Care Benefit
Pays for additional expenses of one relative or friend to take care of your children whilst you are hospitalised


500 per day
5,000
per event
Subject to Medical, Hospital & Treatment Expenses limit
Follow-up Treatment
Reimbursement for follow-up treatment within 3 months upon return to Malaysia

30,000
Subject to Medical, Hospital & Treatment Expenses limit
Emergency Medical Evaluation/Repatriation
Emergency transportation and medical care en route to move you (in a medical critical condition) to the nearest hospital   

Unlimited per event
HOSPITAL ALLOWANCE
Pays for each complete day you are confined in a hospital on top of medical costs incurred (RM350 per day)
7,000
BAGGAGE AND PERSONAL EFFECTS
Pays for loss of or damage to your baggage, including articles worn or carried (up to RM500 for any one article or pair or set of articles)   
5,000
Excess each and every claim: RM50
PERSONAL MONEY & DOCUMENTS
Pays for travel and accommodation expenses including cost of obtaining replacement passports, travel tickets and other relevant travel documents. Loss
of money due to theft is covered up to RM750
5,000
Excess each and every claim: RM50
BAGGAGE DELAY
Reimburses for purchase of essential items if your baggage is delay for 8 consecutive hours
500
PERSONAL LIABILITY
Indemnifies you for legal liability towards third parties or damage to their property due to your negligence
1 million
TRAVEL DELAY

Pays if your conveyance is delayed from the scheduled departure time for each full 8 consecutive hours delay (RM200 per 8 hours)

Reimburses on top of the above limits for irrecoverable deposits or charges paid for the cancelled parts of the trip due to the above

2,000


500
LOSS OF DEPOSIT OR CANCELLATION
Reimburses for unrecoverable travel and accommodation expenses paid