Reservation/Deposit/Balance Payment
Reservation should be made through BOUSTEAD TRAVEL SERVICES at least 14 working days in advance.

A minimum deposit of RM500 per person is required upon request for booking. Balance or full payment must be made 14 days prior to departure. Failure to comply may result in an automatic cancellation of your reservation and forfeiture of your deposit. Full payment must be received if reservations are made within 7days prior to departure.

Amendment Charges
Any amendment made after payment of deposit or issuance of documents, will be subjected to an amendment fee of RM50 per person per amendment, plus any other applicable cancellations fees as imposed by our Tour operators or hotels, and such fees are due immediately when the amendment request is made. No amendment will be accepted within 10 days before the date of departure, and no change may be made after travel has commenced. A change on the entire booking is considered as a cancellation, and is subject to cancellation charges.

Cancellation Charges
Cancellation must be made in writing to avoid any misunderstanding. If your cancellation is received more than 30days prior to departure, an administrative fee of RM50 per person will be levied. If your cancellation is received less than 30days prior to departure, the following cancellation charges will apply:

• Cancellation Received Cancellation Charges Per Person
• Between 15 and 29 days prior to departure Forfeit of the deposit
• Between 7 and 14 days prior to departure 30% of the tour price
• Between 1 and 6 days prior to departure 50% of the tour price
• On departure date 100% of the tour price

Travel Documents
It is the passenger’s responsibility to ensure their travel documents and necessary visa are in order. As a guide, you must have an International Passport or other recognized travel documents which should be valid for at least six months from the date of departure from the last destination of your itinerary. You must have the necessary visas, vaccinations and health certificates as required by the various Government authorities of the countries to be visited. The Company will wherever possible assist you to obtain the necessary visas. Service charges and visa fees levied will be from passenger’s accounts. The company cannot, however, guarantee the approval of your visa application. If for any reason, your application for visa or necessary exit permit is rejected, a full refund of all money paid will be made if the result of the rejection is made known to the company at least 30days prior to departure date. If less than 30 days’ notice is given, the relevant cancellation charges as per Item #3 will apply. The company cannot be held responsibility or liable for any expenses, reimbursement or refund of tour prices if any passenger is refused entry by any country on the tour whatsoever reasons, including lack of necessary visas.

Cancellation of Tour by Company
The company reserves the right to cancel the tour due to insufficient passengers’ or uncontrollable factors that do not allow the conduct of a safe tour or the delivery of services as described in the itinerary, including the acts of God, wars, transportation or other strikes, civil strikes and orders from the Government of Malaysia and/or other countries. The company and /or associated agents reserve the right to alter or modify with or without prior notice the itineraries, travel arrangements and hotel accommodation in anyway necessary, due to circumstances over which the operators have no control.

Tour Information & Prices
Prices shown are current at the time of publication. The prices are subject to change due to increases in airfares, transportation costs, hotel rates, exchange rates, government taxes, etc and therefore the company reserves the right to increase prices accordingly without notice.

The company covenants the following to be included in the tour fare:

• Return economy class air ticket
• Hotel accommodation based on half twin sharing for adults. Child fare is based on child as a third person in a twin room of two adults. (For those without a sharing partner, single room surcharge applies. For a group of three persons, accommodation is based on a triple sharing basis).
• All meals, sightseeing tours and transfers are based on seat in coach basis
• Person traveling alone must pay the single supplement charge.

Refund of Unused Services
No refunds can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour fares but not utilized by the tour member.

Insurance
We strongly recommend all tour participants purchase travel insurance for trip cancellations, hospitalization, medical and loss of baggage, etc. Medical and hospitalization charges abroad can be very expensive.

Responsibility
The company and its associated agents act only as agents for the passengers and the transportation companies, accommodation companies, entertainment and meals suppliers and other principals involved in this tour. All tickets, vouchers and documents are issued subject to the terms and conditions and contracts under which such transportation and other services are provided. The company and its agents and representatives are not responsible and expressly disclaim any liability for any injury, illness, damage, loss, delay, accident or irregularities that may caused to person or property and all bookings are subject to the usual terms and conditions and contract of the owner or operator of the services involved.